One of the best ways to grow and develop any business is to ensure an ongoing and excellent customer experience. Customers are increasingly looking online for feedback and reassurance before committing to a company’s service or product, so maintaining a good relationship with your client base is crucial. Social media and online reviews can have a huge impact on how your brand is perceived. We can offer a range of keynote speakers who are experts in customer experience management, ensuring the happiness and continued loyalty of your customer base. In general, all businesses and organisations will have an idea about how they want their customers to perceive their brand. This perception then defines the ethos and voice of the company. Our speakers can help define and tailor this voice, ensuring your team are all on the same page, and that your customers will continue to receive the best service possible.
Leading Expert in Service Design and Design Thinking and Co-founder, WorkPlayExperience
The Change Agent
Leading Consumer Behaviour Expert, Academic Researcher and Published Author
Responsible for the legendary customer service which defined the success of John Lewis
Design Anthropologist and Psychologist
Leadership & Culture Strategist, Founder & CEO, Bestselling Author
Entrepreneur, global keynote speaker, trainer, vlogger and 3 time Amazon bestselling author
President of the CBI, and former Chairman of ASOS and CEO of Amazon UK
Head of Trends at Insider Trends
Twice voted Australian Keynote Speaker of Year — Australian Executive Woman of the Year, #1 Bestselling Author
Corporate Warrior Coach, Keynote speaker, Global facilitator
Professor of Transformational Leadership
Expert in Retail, Digital, Marketing, Change Management, Branding and Enterprise.
Creative Director and disruption expert
Head of Innovation and Creativity at Disney
CEO and Founder of The Game Changers, Inc., a leadership training, and development company
An entertainer locked inside a business gurus body
Leading Creative Innovation
Technology journalist, broadcaster and presenter
CEO Jumeirah Group until 2016
Renowned Expert on Leadership, Innovation and Branding
Former CEO, Starbucks
Founder TENZING Natural Energy
CEO of Fetchr
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