One of the best ways to grow and develop any business is to ensure an ongoing and excellent customer experience. Customers are increasingly looking online for feedback and reassurance before committing to a company’s service or product, so maintaining a good relationship with your client base is crucial. Social media and online reviews can have a huge impact on how your brand is perceived. We can offer a range of keynote speakers who are experts in customer experience management, ensuring the happiness and continued loyalty of your customer base. In general, all businesses and organisations will have an idea about how they want their customers to perceive their brand. This perception then defines the ethos and voice of the company. Our speakers can help define and tailor this voice, ensuring your team are all on the same page, and that your customers will continue to receive the best service possible.
Real estate broker, CEO and founder of SERHANT, entrepreneur, producer, public speaker, bestselling author, star of multiple TV shows
Founder at Lakefish Group, award-winning speaker with a Branding, Marketing, Data, AI career spanning over 20 years
A Visionary Speaker Inspiring Growth, Innovation and AI Artificial Intelligence
Customer Experience in the Digital World
Founder TENZING Natural Energy
Author, Consultant and Designer who works across Climate Change, Tech Ethics and the Internet of Things
Founder & Director, Wonderful Escapes. Former Founder & CEO, JoJo Maman Bébé
Global Thought Leader, Social Innovator and Founder of Business for Good
Leading Expert in Service Design and Design Thinking and Co-founder, WorkPlayExperience
Change Management Expert
Former Global Head of Online Marketing for the Virgin Group, Expert on Consumer Behaviour and Customer Experience, Global Authority on Brand Loyalty
Author, Consultant and Designer who works across Climate Change, Tech Ethics and the Internet of Things
Leading Consumer Behaviour Expert, Academic Researcher and Published Author
Responsible for the legendary customer service which defined the success of John Lewis
Design Anthropologist and Psychologist
Bestselling Author and Pioneer in Organisational Culture, Leadership and High-Performing Teams
Business Editor at The Sun, former Retail Editor at The Times and The Telegraph, Moderator, Event Host and Keynote Speaker
China digital and marketing expert, serial entrepreneur, keynote speaker and author
Award-Winning Speaker and TV Magician, Renowned for Engaging Audiences on Global Stages
World renowned Communications and Fortune 100 Executive coach, Emmy Award-winning producer and reporter
President of the CBI, and former Chairman of ASOS and CEO of Amazon UK
Twice voted Australian Keynote Speaker of Year — Australian Executive Woman of the Year, #1 Bestselling Author
Corporate Warrior Coach, Keynote speaker, Global facilitator
Accelerates Success for leaders and organisations – Optimising Human Leadership for the AI World
Expert in Retail, Digital, Marketing, Change Management, Branding and Enterprise.
World renowned Communications and Fortune 100 Executive coach, Emmy Award-winning anchor and producer
Brand Leadership Expert, Business Keynote Speaker, Bestselling Author
Creative Director and disruption expert
An expert in managing: change, brand, and global competitiveness
Former Head of Innovation and Creativity at Disney
Creator & Leader of The Female Lead, Tech/Data Science Pioneer & Founder of dunnhumby
Crafting Authentic Leaders Through Powerful Communication