One of the best ways to grow and develop any business is to ensure an ongoing and excellent customer experience. Customers are increasingly looking online for feedback and reassurance before committing to a company’s service or product, so maintaining a good relationship with your client base is crucial. Social media and online reviews can have a huge impact on how your brand is perceived. We can offer a range of keynote speakers who are experts in customer experience management, ensuring the happiness and continued loyalty of your customer base. In general, all businesses and organisations will have an idea about how they want their customers to perceive their brand. This perception then defines the ethos and voice of the company. Our speakers can help define and tailor this voice, ensuring your team are all on the same page, and that your customers will continue to receive the best service possible.
Leading Expert in Service Design and Design Thinking and Co-founder, WorkPlayExperience
The Change Agent
Responsible for the legendary customer service which defined the success of John Lewis
Design Anthropologist and Psychologist
Culture Strategist, Executive Advisor and Author. Founder & CEO Corporate Spring
Entrepreneur, global keynote speaker, trainer, vlogger and 3 time Amazon bestselling author
President of the CBI, and former Chairman of ASOS and CEO of Amazon UK
Head of Trends at Insider Trends
Professor of Transformational Leadership
Expert in Retail, Digital, Marketing, Change Management, Branding and Enterprise.
Head of Innovation and Creativity at Disney
Technology journalist, broadcaster and presenter
CEO Jumeirah Group until 2016
Renowned Expert on Leadership, Innovation and Branding
Former CEO, Starbucks
Founder TENZING Natural Energy
CEO of Fetchr
International Education Thought Leader, Trend Spotter, Innovator and Marketing Entrepreneur
One of the world's foremost technology practitioners
Advisor, Investor, Author and Speaker. Measurement and Analytics Lead for Google Northern Europe
The Pitch Whisperer - Sales Expert, Consultant and Author
Expert on Unlocking the Power of Purpose
Specialist in Impactful Communication
Best-selling author and entrepreneur - an ecommerce expert who has helped over 1000 ecommerce stores to increase their conversion and marketgrowth
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