One of the best ways to grow and develop any business is to ensure an ongoing and excellent customer experience. Customers are increasingly looking online for feedback and reassurance before committing to a company’s service or product, so maintaining a good relationship with your client base is crucial. Social media and online reviews can have a huge impact on how your brand is perceived. We can offer a range of keynote speakers who are experts in customer experience management, ensuring the happiness and continued loyalty of your customer base. In general, all businesses and organisations will have an idea about how they want their customers to perceive their brand. This perception then defines the ethos and voice of the company. Our speakers can help define and tailor this voice, ensuring your team are all on the same page, and that your customers will continue to receive the best service possible.
The Change Agent
Responsible for the legendary customer service which defined the success of John Lewis
Design Anthropologist and Psychologist
Head of Trends at Insider Trends
Professor of Transformational Leadership
Head of Innovation and Creativity at Disney
Product Director, TikTok Europe
CEO Jumeirah Group until 2016
Renowned Expert on Leadership, Innovation and Branding
Former CEO, Starbucks
Former CMO, Red Bull Europe
International Education Thought Leader, Trend Spotter, Innovator and Marketing Entrepreneur
One of the world's foremost technology practitioners
The Pitch Whisperer - Sales Expert, Consultant and Author
Expert on Unlocking the Power of Purpose
Specialist in Impactful Communication
Apple Trends Moderator
Technical Director, Google and Former eCommerce Executive, Apple
Grand Prix Motor Racing Executive
Leading Expert on Business, Brand, and Culture Transformation. Time 100 and Thinkers50 laureate
Co-founder and CIO, OpenClassrooms
Leading Healthcare Strategist, Bestselling Author and Healthcare Futurist
Global Innovation x Trust Pioneer, Voice of Gens Y to Z, Author of RESET and The Trust Economy
Founder of the Flux Group