Founder of the Flux Group
Leading Expert on Customer Service and Service Culture
Real estate broker, CEO and founder of SERHANT, entrepreneur, producer, public speaker, bestselling author, star of multiple TV shows
The customer experience expert. Founder, Smith+Co
Specialist trainer in sales performance and presentation delivery
Former Coca-Cola Global Director of Happiness, Marketing and Communication
An inspiring and dynamic motivational keynote speaker
Customer Experience in the Digital World
Founder UK's Government Digital Service
Tech entrepreneur and bestselling co-author of ‘Connect’