Adam Lawrence is a well-known author, practitioner and educator in the field of service design and design thinking. He is also a stand-up comedian and actor. Adam is the Co-Founder of WorkPlayExperience, a company which helps organizations worldwide change how their staff, partners, and customers work together to discover and... Read more
What separates talkers from doers in innovation? In this fast-paced, hands-on session, Adam explores the mindsets and micro-behaviors that create momentum and real-world progress — even under pressure.
Trust, adaptability, listening, and energy — the same skills that make great improvisers also power highperforming teams. Expect laughter, deep insight, and practical tools your people can use tomorrow.
AI is here, but your people still need to work together. This talk helps teams build confidence, discover use cases, and explore how to partner with AI — rather than compete with it.
A live experience of service design in motion. Participants explore a real-world challenge and co-create low-res prototypes — right there in the room. Perfect for innovation teams or anyone tired of endless strategy decks.
Adam Lawrence is a well-known author, practitioner and educator in the field of service design and design thinking. He is also a stand-up comedian and actor.
Adam is the Co-Founder of WorkPlayExperience, a company which helps organizations worldwide change how their staff, partners, and customers work together to discover and create value. In 2010, Adam co-initiated the world’s biggest service innovation event: the award-winning Global Service Jam. This was soon followed by the Global Sustainability Jam and the Global GovJam, and Adam has been a leading figure in establishing the global community of practice and sharing around the Jams.
In 2017, Adam Lawrence co-wrote This is Service Design Doing, a top-selling volume which has become the standard reference book in for many practitioners and academics. He also teaches and gives keynotes on service design and human-centered innovation all over the world, and is adjunct professor for service design thinking at the world-class IE Business School in Madrid.
His background ranges from psychology, marketing, and product innovation to professional theater and comedy. Adam is fascinated by human interaction, so at WPX he focuses on the “front stage” of services and how groups of people from different backgrounds can work together effectively while having a great time. He has developed and adapted several theatrical tools and lenses and introduced them to the world of service design and facilitation.
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You can book Adam StJohn Lawrence through London Speaker Bureau by submitting the enquiry form on this page or calling our team. One of our consultants will respond promptly with Adam StJohn's current availability, speaking fees and any specific requirements for your event.
Adam StJohn Lawrence's speaking fees depend on the event format (in-person or virtual), the location, the length of the engagement and the level of customisation required. Please contact London Speaker Bureau for an up-to-date fee quote for Adam StJohn tailored to your event.
Adam StJohn Lawrence speaks on Customer Experience, Innovation & Creativity. Talks can be shaped around your audience, industry and strategic objectives - share your event brief with London Speaker Bureau and we will work with Adam StJohn to align the content with your delegates and goals.
London Speaker Bureau can book Adam StJohn Lawrence for events worldwide, subject to Adam StJohn's schedule. Please send us your event date, location and format and we will confirm availability and handle travel and logistics on your behalf.
Virtual and hybrid keynotes are now a standard part of the speaking industry. Please contact London Speaker Bureau to confirm whether Adam StJohn Lawrence is available to deliver a virtual session for your event and on which platform (Zoom, Microsoft Teams, a bespoke studio or your own).
Most keynote speeches run between 45 and 60 minutes, often followed by a 15-30 minute Q&A. Other formats - shorter conference slots, panel appearances or longer workshop sessions - may also be possible. Share your agenda with London Speaker Bureau and we will confirm what Adam StJohn can accommodate.
London Speaker Bureau will brief Adam StJohn Lawrence on your audience profile, sector and objectives so the keynote can be shaped around your event. The level of customisation possible depends on the speaker and the lead time - contact us with your brief and we will confirm what Adam StJohn can offer.
Adam StJohn Lawrence delivers keynotes in English, German. This profile may not list every language available; ask London Speaker Bureau to confirm. If you require simultaneous interpretation or a multilingual format, please mention this in your enquiry and London Speaker Bureau will arrange it for you.
Adam StJohn Lawrence's areas of expertise include Customer Experience, Innovation & Creativity. To get a clear sense of Adam StJohn's style, credentials and how they engage an audience, please review the biography, popular talks and any videos or testimonials shown on this page, or request a detailed speaker brief from London Speaker Bureau.
Adam StJohn Lawrence can be booked through London Speaker Bureau for corporate conferences, leadership events, internal team meetings, association gatherings and private client engagements where expertise in Customer Experience, Innovation & Creativity is relevant. Details of Adam StJohn's background and previous engagements are included in the biography above; contact us if you would like a more detailed list of past clients or case studies.
Beyond keynote speeches, many of the speakers on our roster also take part in workshops, executive masterclasses, panel discussions and fireside chats. Contact London Speaker Bureau with your preferred format and we will confirm what Adam StJohn Lawrence is able to offer alongside or instead of a keynote.
We generally recommend enquiring at least three to twelve months in advance to secure your preferred date with Adam StJohn Lawrence, particularly during peak conference seasons. Where possible we also accommodate shorter lead times - please contact London Speaker Bureau to check Adam StJohn's current availability for your dates.