Suzanne Knight, MBA, MA is an award-winning expert on transformational change and the future of work. CEO and founder of mBolden human capital consulting firm, Suzanne works with organizations around the world helping them anticipate and adapt to change so they can thrive, rather than just survive. Through her own... Read more
Suzanne Knight, MBA, MA is an award-winning expert on transformational change and the future of work. CEO and founder of mBolden human capital consulting firm, Suzanne works with organizations around the world helping them anticipate and adapt to change so they can thrive, rather than just survive. Through her own firm and nearly a decade at Deloitte, Suzanne worked with over 40 clients in 12 countries. Beyond her consulting work, Suzanne is an active angel investor with The Firehood, start-up advisor, and tech founder. She previously spent 5 years with Walmart Canada as Vice President, Transformational Service with a 100,000+ employee portfolio and Philip Morris International leading organization transformation and change for Canada.
Suzanne is an active speaker, presenter, and facilitator, having recently spoken for Deloitte, Manulife, Uniphore, Schulich Executive Education Centre, University of Western Ontario, Verity Women’s Club, Future Leaders of Ontario, Ensil Canada, JointVenture Finance, Walmart Canada, and the Strategy Institute. She has also been featured at conferences including Elevate, Future of Work, and Customer Experience Summit. She volunteers as a SickKids Innovator, mentor with Urban Squash Toronto, and is on the HR Committee of JIAS. She has served as head of Diversity, Equity, and Inclusion for a Consumer Goods company, on the Executive Advisory Council for Walmart Canada’s Women in Retail program, and on the Foundation Board of the McMichael Canadian Art Collection.
Suzanne Knight has an MA in Industrial/Organizational Psychology and MBA in Finance and Strategy. In 2023, she was recognized on The Peak’s Emerging (under age 40) Leaders List and The DMZ’s Women of the Year.
Change management. We are beyond the time of stability. External forces, including the economy, environment, population growth and movement, and political forces are in constant motion. Problems that used to be simple, or maybe complicated, are now complex or chaotic. Accept the chaos. Lean into it. Use it as the...
Leadership. Think back over the past few months and answer the following questions about your team or organization. Did they ever lack clarity or alignment on priorities, spending time on the wrong things? Have a hard time making decisions? Lack urgency when it mattered Work in silos rather than ‘as...
Innovation. Opportunities for innovation are everywhere, in every industry, from every department of an organization, and at all levels of seniority. Learn how to make innovation a part of your organization’s DNA and empower every team member, not just your incubators and “creatives”, to be innovative. Gain inspiration from case...
Future of Retail. How are companies like Walmart, Amazon, Sephora, Warby Parker, IKEA, and Chipotle reshaping the face of retail? While each has its own niche, what they have in common is they are each playing to win. How are retailers leveraging technology like augmented reality, robotics, and generative AI?...
Tranformation, Agility. Do not get hung up on terms like “Lean”, “Agile” and “Kanban”. Business agility is not just for technology teams. New ways of working have enabled companies across industries to quickly and efficiently deliver products that meet customers’ needs. How can traditionally hierarchical, slow, bureaucratic organizations start to...