Shola Kaye works with large companies to help them transform their cultures using the power of empathy, transparent communication and inclusion nudges. Shola’s work is frequently described as both practical and inspiring. Shola created The Empathy to Equity Blueprint, a step by step programme that guides and supports organisations on their journey towards greater diversity, equity and inclusion. She shares implementable insights that help her clients create happier and more engaged environments where belonging can flourish.
Early in Shola’s career she worked in consulting and account management in New York and London with clients such as Goldman Sachs, Charles Schwab and British Airways. She also spent time in academic research at the U.S. Centers for Disease Control (CDC). Later, she performed on four continents as a professional singer and entertainer.
Shola’s experiences as a Black woman working for global corporations led to an understanding of some of the many challenges faced by underrepresented groups and she shares these insights during her keynotes and training, helping to create greater understanding. She always provides compelling data and research alongside multiple opportunities for reflection and interaction.
Shola’s work blends her background from both the STEM and the creative industries to deliver clear, effective frameworks that allow people to work better together. These are delivered in a warm, engaging, relatable style that draws in even the most reluctant audience members.
Shola’s clients include American Express, Deloitte, The United Nations, Google, IBM, Nestle, Henkel, HSBC and Oracle. Typical events include global company keynotes, leadership development sessions, employee network meetings, diversity summits and industry conferences.
Shola Kaye grew up in the UK and as a child was fostered. She went on to obtain a degree in Natural Sciences from Cambridge University and a Masters in Neuropharmacology from Emory University in Atlanta. She’s a LinkedIn Learning Instructor.
Shola believes that alongside creating awareness, keynotes should drive action, inspiring audience members to become catalysts for change. One of her favourite quotes is from author Susan Cain, ‘Everyone shines given the right lighting’.
Creating a workplace where everyone feels that they belong is more important than ever before, but how do you build supportive, cohesive environments within your organisation?
You’ll walk away with the tools and the inspiration to become a more compassionate and effective leader, manager, or individual contributor. You’ll understand the vital components of empathy, how to be compassionate whilst avoiding burnout, and why skills like emotional intelligence are in high demand.
Explore data points that emphasise the importance of empathy and perspective taking for workplace success
Understand the different types of empathy and their impact on your well-being
Find out how empathy can affect diversity, inclusion, engagement, retention, innovation
Walk away with a simple three-step framework for being empathetic in nearly every situation
Explore the themes of curiosity, courage and being a catalyst for change
This keynote explores the role of empathy as the foundation for a successful, inclusive workplace culture where employees are empowered to be their best selves and do their best work.
Many organisations have already made the shift from transactional to transformational workspaces where enlightened leaders and managers focus on the whole person rather than task accomplishment. Through the power of understanding, empathy and compassion we can create workplaces of belonging, happiness, high retention and productivity. This is an interactive keynote with opportunities for reflection throughout and stories to help land the learning.
Understand the increasing importance of empathy in the workplace
Learn about the three types of empathy and the differences between pity, sympathy, empathy and compassion
Explore the importance of language and specific action when attempting to demonstrate empathy
Understand that perspective taking can help reduce biased decision making
Learn that an empathetic attitude can cut down on microaggressions and other harmful behaviours
Discover the link between empathy, feedback and performance
Understand the importance of creating psychological safety for your colleagues, especially if you’re a low-empathy individual
Value the gift of encouragement as a way to inspire high performance
Equip your leaders with the skills and knowledge to combat bias and foster belonging
Today’s leaders need an expanded repertoire of skills and know-how to ensure staff are engaged, happy and productive. To flourish in today’s complex work environments, managing ever more diverse and demanding teams, it’s not enough to be a good leader. You need to learn to be an inclusive leader.
Develop the skills to support and co-create your colleagues’ success (Session is suitable for all employees, not just managers).
At work and in our personal lives, delivering effective feedback is a valuable skill. Delivered in the right way, feedback can be empowering, inspiring and can drive an individual, and their team, towards fantastic success.
However, delivered in the wrong way, feedback can be divisive, demotivating, and destructive. And when we avoid giving feedback to spare someone’s feelings, the eventual outcome can be just as damaging.
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"A dynamic, articulate, empathic and warm presenter. She clearly knows her subject matter. Highly recommended."
Glenn Gutmacher, VP Talent Acquisition - State Street
"The session was both interactive, fun and also compassionate. We received a lot of positive feedback."
Sumi Shukla, VP EMEA Marketing - Riverbed Technology
"The combination of empathy in the workplace and DEI really spoke to our workforce and I am excited to continue to work with Shola."
Nasra Osman, UK Lead for Race & Ethnicity - Reckitt
"A joy to work with. The content was so powerful and authentically delivered, our teams are still raving about it today."
Victoria Morrison, Global Marketing Director - Hotwire PR
"Great session and a lot to reflect on individually, and as a group."
Paul Pythian, Executive Partner - IBM
"Wonderful to collaborate with, and she delivered exactly what we were looking for... a top-notch keynote to more than 900 people."
Professor Allison G. Butler - Bryant University
"Shola managed to navigate an emotive topic with clear, actionable takeaways and with calmness, poise and respect."
Louisa Golden, SVP Technology Chief of Staff - Citi
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