Rachel Botsman is an author, designer, and lecturer renowned for her work on trust and societal change. A leading expert in the field, she has written three influential books—What’s Mine Is Yours, Who Can You Trust?, and How to Trust & Be Trusted—translated into 14 languages. She has been recognized... Read more
Rachel Botsman is an author, designer, and lecturer renowned for her work on trust and societal change. A leading expert in the field, she has written three influential books—What’s Mine Is Yours, Who Can You Trust?, and How to Trust & Be Trusted—translated into 14 languages. She has been recognized as one of the world’s top 30 most influential management thinkers and honoured as a Young Global Leader by the World Economic Forum.
As a former Trust Fellow at Oxford University, Rachel teaches leaders and entrepreneurs how to navigate trust in technology, work cultures, and society. Her TED Talks have been viewed over five million times, and her insights regularly appear in the media, including The New York Times, WIRED, Harvard Business Review and The Financial Times. She also engages with over 90,000 subscribers through her popular newsletter, Rethink with Rachel.
With a Fine Arts degree from the University of Oxford, Rachel brings her concepts to life into the realm of art and design. Her work reimagines historical artifacts to examine our evolving relationship with work and society. Roots of Trust, a surface reflections installation, will be exhibited at the London Design Biennale 2025.
Based in Oxford, Rachel enjoys gardening, running, and spending time with her family and dog. She has worked on every continent except Antarctica.
How do we lead with trust amid all this uncertainty and flux? In this keynote, Rachel Botsman reveals how leaders can develop a ‘confident relationship with the unknown’: the essence of trust. She explains why we need to rethink our assumptions about what makes a trustworthy leader, including why being...
Why do some innovations fail and others succeed? Trust is the key differentiator. Rachel maps out principles for designing for trust in ways that help new ideas succeed. She also shares how to consider the unintended consequences of new technologies.
Trust is both the foundation and the result of a strong culture. In this keynote, Rachel reframes how trust really works within dynamic team environments and offers clear frameworks for embedding trust into leadership and organizational culture.
With hybrid work here to stay, Rachel helps leaders navigate new power dynamics and employee expectations through the lens of trust. This includes keeping teams connected and aligned with values, even across digital divides.
This topic focuses on the mindset shift leaders need to make in uncertainty—redefining strength, confidence, and the link between trust, doubt, and humility.
Explores the evolving relationship between trust and emerging technologies. Ideal for discussions around AI, innovation risk, and how to mitigate trust erosion in digital transformation.