Ben Whitter was named as one of the World’s top 30 management thinkers to watch in 2021 by Thinkers50 – the ‘Oscars of Management Thinking’ – and one of the top 30 organizational culture speakers in the world by Global Gurus. Ben’s highly anticipated new book is causing a stir in management and HR circles; Human Experience at Work debuted as the #1 new HR release in the US/UK. It was published by Kogan Page on May 3rd 2021 and sets out a new human-centred future for business and HR.
He is the author of Employee Experience, which is a corporate bestseller and was fully featured by The Times. Ben has pioneered and popularised the concept of EX worldwide. He is the creator of the Holistic Employee Experience (HEX) model, which is being used and referenced by the World’s leading brands as a way to differentiate and deliver exceptional business, brand, human and societal outcomes. Ben is the CEO of HEX Organization, which supports some of the world’s leading brands and employers in developing their holistic, human-centred and experience-driven capabilities. A prolific international keynote speaker, he has spoken in over 30 countries. He is frequently invited to speak at major industry events, major corporations, and delivers workshops on EX worldwide.
Ben is a popular and widely respected leader in the world of work. Reaching over 18 million colleagues through his writing, research and speaking, he is frequently recognised as the leading global figure in the EX movement. His work has been featured by The Economist, BBC, The Financial Times, The Telegraph, Thomson Reuters, CGTN, Deloitte University Press, Forbes, HR Director, People Management, Thomson Reuters, Hays Journal, People Matters, HR Grapevine, HRM Asia, Inside HR, LinkedIn, and many more publications worldwide. Ben has been named as a top global influencer and expert within employee engagement alongside Simon Sinek, Jeff Weiner, Sir Richard Branson, and other global figures. Ben was also recognized as a top 30 HR influencer in the UK. Ben’s respected HR and Employee Experience thought leadership has been endorsed by the World’s leading organisations and HR figures; his globally acclaimed piece from 2015, Bye, Bye HR? based on employee experience, was the trending topic within the global business community; with over 1 million views his article was one of the most shared, cited and talked about HR contributions in the World.
Truly global in his approach, Ben’s career has seen him work and live across cultures and challenging contexts. Uniquely, he spent 3 years in China developing his approach and vision for EX at the first and leading foreign-Sino University. In this Director role, the first of its kind, the University experienced double-digit improvements across its major engagement metrics and his wider EX research on multinational organisations was also highlighted as a case study in China Business Review and has been published and presented through major academic conferences and journals. Ben’s work, in practice and theory, has been acclaimed at the highest levels; he is a winner of numerous local, regional and national awards including the prestigious ‘best in the UK’ Training Journal Award ’12. Ben’s approach has been backed publicly by UK Parliament, the world’s leading organisations, and by the British Royal family; one of his HR projects received an official Royal visit.
Building the EX team, mandate and growing impact within and beyond your business.
Define, design, and deliver a high performing organisation through the HEX. Strategies, tools, and techniques of ‘Experience Architects’ and the principles of EX.
Learn how to deliver world-class and high impact journeys in work that create incredible moments of meaning.
Maximising the potential of all business and brand stakeholders from pre-hire to retire. Leadership
alignment, accountability and cultivation of the high impact touch points.
Unifying the workforce through the HEX to build a purposeful, mission-led, and values-driven company.
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"One of the World’s leading figures within employee experience is Ben Whitter. His compelling thought leadership, commentary and advocacy for employee experience is provoking the right conversations among HR executives right now. If you get the opportunity to attend one of Ben’s events or keynotes in person, take it."
"Ben is an influential global voice in HR. He has a compelling vision for employee experience and how it can increase value and drive business performance and differentiation. I also really enjoy talking with Ben because he is a genuine expert in Asian business and culture, and he’s incredibly passionate about giving a platform to the leading innovation happening in our part of the world."
Ernst & Young
"Ben is a true professional within the HR and OD profession. Ben has established himself as an emerged leader across many OD functions and being able to share his best practice and implement ideas within my own organisation has added true value. Ben is absolutely a people person and inspires and motivates people whilst simultaneously coaching them in order to allow others to grow and develop on their own. A true asset and true advocate for HR and OD."
"Ben is being talked about as the World’s ‘Mr Employee Experience’, and rightly so. He is at the forefront globally of shaping a new HR and workplace agenda. His thought leadership, which has featured our employee experience at Airbnb, has garnered a lot of attention worldwide and I have also co-hosted development sessions with him; his events are inspiring, real and authentic experiences. Bottom-line- he walks the talk. If you want to get ahead with the employee experience within your business, call Ben or get yourself to one of his fantastic events."
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