Belinda Parmar is a diversity campaigner and the CEO of The Empathy Business. Belinda uses the science of empathy to change the way companies transform their organisations focusing on leadership, communications and operations. She is the creator of the Global Empathy Index which was published in the Harvard Business Review- the first index to measure empathy and inclusion at scale.
Belinda works with large companies to implement hundreds of ‘nudges’ and interventions that organically build an empathy revolution and give people simple practical ways they can create more inclusive cultures. Her focus is on belonging and diversity and creating more courageous cultures.
Belinda was Empathy-In-Residence at Barclays, Lloyds and Centrica and she created the first ever Empathy Hub in Europe’s largest bank. Belinda was chosen in 2019 to speak at Davos as she is a Young Global Leader for the World Economic Forum.
Belinda Parmar was awarded an OBE in 2015 by the Queen for her services to women in technology. In 2020, she was chosen as one of the top 20 Global Public Figures in Diversity and in 2021 she was voted a top 20 Diversity Champion.
Belinda Parmar has a law degree and a languages degree and believes that the magic in companies happens when you combine rational and emotional thinking to drive change.
Belinda talks about the power of language in breaking down bias at work. Language is one of the most important tools we have in changing behaviour, yet the language we use at work is transactional, passive and lacks empath. We use words such as “stakeholders” “assets” where we “cascade” information rather than bring emotion and honesty into our conversations.
In this session, Belinda will cover:
[Belinda also offers a #BreaktheBias Masterclass- a 90 min session with her and a hostage negotiator for leaders to practice how to use language to manage conflict in every day situations such as giving negative feedback]
Empathic cultures engender more loyalty, as they create a sense of belonging and diversity. The Great Resignation is a product of frustration, burnout and unhappiness at work. We have a desire to belong, a need to feel heard. While salary is important, it is no longer the most important motivator for 80% of workers.
In this session, Belinda will cover:
The world of work is being reset and the importance of well-being in the pandemic is more important than ever. This talk will bust some of the myths around effective leadership, help you think about empathy as a leadership tool and show best-in-class examples of empathy in other companies.
In the session, Belinda will cover:
This keynote is perfect for those who want to be responsible pioneers of the human revolution of work.
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“Belinda gave an inspiring presentation on inclusion at our event at the United Nations in New York. Everyone in the room, whatever part of the world they came from, found it inspiring, original and extremely useful.”
Helene Reardon Bond, United Nations
“Belinda’s talks provide a fresh lens to look at leadership which is essential for every leader post Covid who wants to lead with vision, purpose and emotional intelligence in today’s challenging times.”
Mari Teppo, on behalf of the Estonian Government
Belinda’s keynote was a wild success. I overheard many people say that this was their favorite session.”
Sarah Stealey Reed, Zendesk
"Belinda inspiring talk shows she is clearly an expert on the subject of empathy and its vital role in how we engage most effectively with customers, partners and employees.”
Lucy Birch, PwC
“Every organisation and leader would benefit from the challenging business insight Belinda delivered. It made me realise how desensitised I’d become to the ‘norms of communication.’ It also took behavioural economics to a new level.”
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