David Smith is Chief Executive and Futurist at Global Futures and Foresight, a futures research firm, based in London, which he has led for the past 13 years. He has over 35 years of marketing, leadership, and strategy experience, in global IT and IT services firms and was responsible for the strategy of a $2bn global financial services business.
He is a regular speaker at Business Schools, associations, and industry events worldwide, addressing over 40 conferences a year. He publishes a number of forward-looking reports each year and this year published “The Intelligent Era” highlighting the impact of a range of increasingly powerful technologies, including artificial intelligence, the Internet of Things and immersive technologies and considers how we might respond.
He has helped many of the world’s largest organisations understand how the future will likely impact them and how to be better prepared to renew, thrive, and continue to examine it for themselves. For three years to 2023 GFF has been selected by the UK Government to deliver foresight services across all departments.
He is a member of the IT Lab of the US Professional Insurance Agents association, futures director at IORMA, the consumer organisation and member of the National Club.
We are leaving the Digital era and entering a new animated, intelligent, predictive, personalised and information rich era where everything that can be automated will be including work, buying, leisure, health, travel and learning. An era when virtualisation enables the metaVerse and breaks our relationship with location. An era of hybrid everything where we value engagement in person and apart in separate ways. It’s a time for those who have taken strides in engaging with the digital world to better understand what happens next, to extract value to ride the exponential growth the intelligent era brings.
New and emerging technology will make the current internet and our existing operations and data look miniscule. The scope, speed, volume, intelligence and impact of technology will redefine everything from health, work, leisure, entertainment, travel etc. as engagement become increasingly quantified, automated and predicted. Internet of Everything, Quantum computing, Artificial Intelligence, prescriptive analytics, satellites, Extended Reality, 3D and 4D fabrication, 5G and 6G, platforms and ecosystems are just some of the drivers that will reshape not just how you engage with your customers and markets but change the very essence of what you offer. Understanding this better gives you a head-start against others.
Being on top of the latest trends in meeting customer expectations has always been vital. But now we can see a seismic shift in what customers will want and how they will want to engage with us. In the past we have had time to adapt to new ways, using new technology through new processes, yet it’s always seemed frantic. Now, particularly through new technologies we are seeing rising demand for whole new, virtualised, hyper personalised offers. If you’re not on top of this others are and your customers will see this.
We’ve been forecasting the impact of new and emerging technologies on work and working for decades. But now we have arrived when existential change is being brough to sectors, roles, skills and careers. It’s a time of ultra-dynamic change and an exciting time to adapt to whole new methods and means of achieving outstanding productivity and goals. The future belongs to those who can blend new technology with human skills and add new and valuable growth to their organisations.
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"David’s input in the session was very valuable, and we got great feedback on the session. David is a great and very knowledgeable speaker, and we will definitely keep him in mind for future events."
Cigna, IEBA conference
"I was over at your offices this morning. The last guy – David Smith – was fantastic!! I don’t know if you guys are doing a TED style thing and uploading/distributing the talks to a platform. If you are, I'd love a link to his."
Daniel Daynes, Mindshare Worldwide, Microsoft Imagine Summit, UK
"Thank you so much for a truly wonderful session with us yesterday evening. It was insightful, though provoking, energising and truly excellent! So many of the delegates have communicated just how much they enjoyed your session! It was lovely to meet you and to be a part of your excellent session! "
Sarah Bonner, Senior Manager, Space Planning, John Lewis Plc
“The presentation last week was one of the best I have attended this year - very informative and it has given me a lot to think about.”
Simon Smith, Head of Commercial Centre. HSBC
"Thank you very much for your presentation which certainly helped to make it a most successful couple of days. The appraisal forms retrieved indicate that the delegates were very satisfied and found the conference most worthwhile. Once again, we very much appreciate the time and effort you put into producing and presenting your material and hope we may seek your help on a future occasion."
Jenny Fehrenbach, Event Manager, SustainPack
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